Privacy Policy

Cost-OS, LLC

Last Updated: February 16, 2026

Cost-OS, LLC (“Cost-OS,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our software or services, or otherwise interact with us. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our business operations.

By accessing or using our website or services, you acknowledge that you have read and understand this Privacy Policy:

1. Scope of This Policy

This Privacy Policy applies to information collected through:

Our website and online properties

Requests for product demonstrations

Newsletter sign-ups and marketing communications

Customer support communications and support tickets

Use of our software services and user forum hosted through a third-party platform

2. Information We Collect

2.1 Personal Information

 We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name, Company name, Email address, Phone number

Billing and payment information (if applicable)

Account or support-related information

Communications and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Internet Protocol (IP) address

Browser type and device information

Referring URLs and pages visited

Date and time of access

Website usage and interaction data

This information is collected through cookies and website analytics tools.

3. Use of Information

We may use the information we collect for the following purposes:

To provide, operate, and maintain our services

To respond to inquiries, demo requests, and support requests

To send newsletters and marketing communications (as consented)

To manage customer relationships and internal business operations

To improve our website, products, and services

To comply with legal and regulatory obligations

4. Text Messaging (SMS Communications)

If you opt in to receive text messages from Cost-OS, we may send messages related to:

Account notifications, Training reminders, Support communications, System updates, Sales and promotional information

Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality, Monitor website performance, Analyze usage trends and visitor behavior

You may control the use of cookies through your browser settings. Disabling cookies may limit certain features of the website.

6. Disclosure of Information

Cost-OS does not sell personal information. We may disclose personal information to:

Third-party service providers who assist with business operations (including CRM, email communications, and customer support systems)

Partners and contractors subject to confidentiality obligations

Law enforcement, regulatory authorities, or other parties when required by law or necessary to protect our rights or comply with legal process

7. Third-Party Websites and Platforms

Our website may contain links to third-party websites or platforms, including a user forum hosted by a third party. Cost-OS is not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Data Security

Cost-OS implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. Despite these safeguards, no security system is impenetrable, and we cannot guarantee the absolute security of information transmitted to us.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy

Comply with legal, regulatory, and contractual obligations

Resolve disputes and enforce agreements

When personal information is no longer required, it is securely deleted or anonymized.

10. Your Rights and Choices

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you

Request correction of inaccurate personal information

Request deletion of your personal information

Opt out of receiving marketing communications

Requests may be submitted using the contact information below.

11. Children’s Privacy

Cost-OS does not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child has been collected, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

Cost-OS reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page and reflected by the “Last Updated” date above. Continued use of our website or services following changes constitutes acceptance of the updated policy.

13. Contact Information

For questions regarding this Privacy Policy or our privacy practices, please contact: